Terms of Service

Section 1

Important Notice

If you have a question about a product, program, service, or event that you purchased at or from grantcardone.com, please contact customer support at grantcardone.com. Cardone Ventures, LLC (hereinafter referred to as “Cardone Ventures”, “We”, “Us”, or “Our”) does not sell or support products, programs, services, or events sold on grantcardone.com.

Section 2

Scope of Policy

We at Cardone Ventures stand behind all of our products and services, and your satisfaction is very important to us. This policy applies to all purchases made from us. By purchasing a product, program, service, or event ticket, you acknowledge and agree to be bound by the terms and conditions set forth in the policies posted on our website. If you do not agree to these policies, do not purchase a ticket to the event or attend the event.

Section 3

Limitation on Offers and Coupons

Special offers and coupons cannot be combined with any other special offers or coupons unless the special offer or coupon states otherwise in writing. Special offers and coupons are valid only while supplies last and only during the periods printed on them. Prices are subject to change without notice. If your account is in arrears or not in good standing for any reason, you will not be eligible for any special offers, flash sales, deals, bonuses, gifts with purchase, coupons, discounts, or incentives.

Section 4

Apparel and Merchandise Purchases

Most orders for apparel items are fulfilled by third-party suppliers, so we cannot refund or exchange apparel items if you ordered the wrong size, have buyer's remorse, provide your address incorrectly, or have an unclaimed shipment returned to our third-party fulfillment center. If your shipment goes unclaimed and is returned, you will be liable for the full cost of reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for the full cost of reshipment once we confirm your address.

Any claims for misprinted, damaged, defective, or lost items must be submitted directly to our customer service department within 30 days. If you are not completely satisfied with any apparel or merchandise that did not come from a third-party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (minus shipping and handling).

Under no circumstances will we refund any shipping costs. All gift card purchases are non-refundable.

Section 5

Digital Products Purchases

There is no refund at all on purchases of any digital products, including, without limitation, digital gift cards. All sales of digital and downloadable products are final. We strictly adhere to our policy of no refunds and no early cancellations for digital and downloadable products.

If you purchase a training program, you will have access to the training program for the amount of time stated in the product description. The purchase of a training program does not grant you any rights to share, reproduce, or resell the product in any way.

If you cancel a subscription to a digital product, the cancellation will be effective in the month in which you cancel. There are no refunds regardless of the usage of the product.

If you have any problems accessing the digital content you purchased, please contact our customer service department immediately at partnerships@cardoneventures.com or 503-536-0997 during the hours of 9:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday, so we can resolve the issue.

Section 6

Live Event Purchases

All purchases for live events are non-refundable and non-transferable with no exceptions.

Transfers: There are no transfers on event tickets. All sales are final.

Credits: If for any reason you cannot attend a live event, you may request a one-time store credit. The credit must be requested at least 14 days prior to the event date. Credits are valid for 12 months from the date of the original event and may only be applied to a future Cardone Ventures event of equal or lesser value. Credits are non-transferable and cannot be redeemed for cash.

Identification: A valid government-issued photo ID matching the name on the ticket is required for entry. If you cannot produce valid ID at check-in, entry may be refused without refund.

Venue Rules: All attendees must comply with the policies and rules of the event venue, including but not limited to dress code, bag restrictions, and health screening requirements. Failure to comply may result in removal without refund.

Media Rights: By attending a Cardone Ventures event, you consent to being photographed, filmed, and recorded. Cardone Ventures retains full rights to use any images, video, or audio captured during the event for marketing, promotional, and educational purposes without compensation to you.

Behavior Policy: Cardone Ventures reserves the right to remove any attendee whose behavior is disruptive, threatening, or otherwise inappropriate, at our sole discretion. No refund or credit will be provided in such cases.

Affiliate Tickets: If your ticket was provided by a third-party affiliate or partner, that affiliate's refund and cancellation policies may apply. Cardone Ventures is not responsible for refunds or disputes arising from affiliate-issued tickets.

Sponsorships: Cardone Ventures events may include third-party sponsors. The presence of a sponsor does not constitute an endorsement by Cardone Ventures. Any products, services, or offers provided by sponsors are subject to the sponsor's own terms and conditions.

Right of Refusal: Cardone Ventures reserves the right to refuse admission or participation to any individual at any time, for any reason, at our sole discretion.

Legal Acknowledgment: By attending a Cardone Ventures event, you acknowledge that participation is voluntary and that you assume all risks associated with attendance, including but not limited to personal injury, loss of property, and exposure to communicable diseases. You agree to release and hold harmless Cardone Ventures, its officers, employees, agents, and affiliates from any and all claims arising from or related to your participation.

Please contact our customer service department at 310-777-0255 during the hours of 9:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday regarding all ticket questions.

Section 7

Payment Plans

If you purchase a product or service on a monthly payment plan, you are responsible for 100% of agreed-upon payments. If any payments are not received, the entire purchase shall be canceled and the payments made up to that point shall be forfeited and will not be refunded. Access to any digital product or program will be removed. Any payment plans that include live events must be paid in full 30 days prior to the event date or your ticket will be forfeited, and you will receive a store credit in the amount paid up to 30 days from the date of the event.

Section 8

Bonus Guarantee on All Deals, Products, and Services

If you purchase an item, ticket, or digital product and if we later offer a bonus or free gift with the same item, ticket, or digital product, we will provide the bonus or free gift to you while supplies last or within 3 months of your purchase, whichever is sooner.

Section 9

Returning Items That Included a Bonus or Gift

If you are returning an item or requesting credit for a purchase that included a bonus or free gift, you are required to return the bonus or free gift to receive the refund or credit. If you choose to retain the bonus or free gift, your refund or store credit will be reduced by the value of the bonus or free gift.

Section 10

Offers, Deals, Promotions, Bonus Items and Gifts with Purchase from Affiliates, Sponsors or Co-Venturers

We may invite or allow third-party vendors to sell products and services at our events. If you purchase a product or service from a third-party vendor, the third-party's policies will apply to your purchase. We will not be able to provide any exchanges, refunds, or credits for such purchases.

Section 11

Changes to Policy

Be sure to return to this policy periodically to review the most current version. We reserve the right to change or otherwise modify this policy, at any time, at our sole and absolute discretion, without prior notice; however, the effective date of the current version of this policy shall be provided at the bottom of this page. This policy was last updated on October 15, 2022.